Returns Policy

We really hope you will be delighted with your purchase from Hell Yeah!, however if you would like to return your order we accept returns of unused and undamaged items within 14 days of receipt. Unfortunately, we cannot accept returns on sale items.

Returned items must be in the same condition you received them, unworn, with tags, and in their original packaging. 

To start a return, please contact us at hello@hellyeahlifestyle.co.uk quoting your order number and we will email you back with your returns authorisation number. Please write this number on a copy of your order confirmation and include it in the parcel.

Our office hours are Monday to Friday 9am to 4pm (UK Time)
We do try and get back to you within 24 hours with your authorisation number... but we are a small team and sometimes it may take a little longer. So please bear with us.

Returns, unless defective, damaged or not as specified on your order confirmation, are returned at your own expense. We recommend that you return any items via a fully trackable delivery service. Refunds cannot be issued if a returned order has been lost in transit and fails to reach us. Proof of postage alone is not proof of receipt.

 

Exchanges 

Unfortunately we are unable to offer exchanges at this time. Once your return has been received we will issue a full refund. If you would like to order another size or product please place a new order via our website.

 

Refunds

We will notify you once we’ve received and processed your return. Your refund will be automatically refunded back to your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.